FAQ's
Yes! Although most contracts have an effective date and expiration date, dissatisfaction on your part is usually reason enough to terminate any agreement.
Ideally we would like to have 30 days to ensure the proper training and equipping of our staff. We understand however, that you may want or need to move faster and we will do whatever is possible to accommodate your start-up needs.
Jade Security Inc. personnel receive training at two levels. Just as in sports, there are certain fundamentals that professionals can perform better than amateurs. Whether your need is surveillance, ID checks or equipment monitoring, our staff will be fully trained on and off site to fully understand your needs, and what must be done to satisfy those needs. Our network of field supervisory staff ensure reliability and consistent service.
Many companies, both large and small, are exploring ways to trim costs and more efficiently control their budgets. Contracting services such as security, enables your company to save money in a number of ways. The cost of administration and supervision of your own staff is eliminated. Employee costs such as health benefits and overtime are no longer incurred. Best of all, you always have enough people to do the job, even in emergency situations or for special requests
Yes! If you feel more comfortable with someone you know, we will be glad to interview the ones you suggest. They will still have to pass our criminal background check and Jade Security Inc.’s hiring criteria but they will certainly be given the opportunity to do so. In most cases it isn’t the guard staff that is to blame for unsatisfactory service. Lack of training, lack of supervision and poor management support plays a major role.
Not necessarily. Our rates are designed to provide you with a quality service. Our prices are competitive but always based on allocating the manpower and support necessary to fulfill our obligations to you in a first class manner.
In our minds, it’s simple! Our people and our service. People that care about their job and are willing to learn, are the kind of people we look for. Whenever possible, prior military and retired police officers are used. No one is simply hired over the phone. All guards are fingerprinted and extensive background checks are conducted. We provide 24 hour management support, no answering machines!
Yes! We are a full service company. We can supply equipment to meet customer needs. We can provide undercover surveillance. We can handle investigations and we also provide flagging service for construction and other road crews.
Yes! Jade Security is fully insured, bonded and licensed by the South Carolina Law Enforcement Department. In addition, all our guards are SLED certified.